Privacy Policy

Last Updated: February 04, 2026

At Safe Water Technology, we value your trust as much as the purity of the water we provide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://safewatertechnology.store/ or use our services.

By using our website, you agree to the terms mentioned below. We promise to handle your data responsibly and legally.

1. The Information We Collect

To provide you with the best water treatment solutions and customer support, we may collect the following details:

  • Personal Information: This includes your name, email address, phone number, and physical address (for delivery or site visits).
  • Usage Data: Our system automatically logs information like your IP address, browser type, and the pages you visit to help us improve your browsing experience.
  • Cookies: We use small files called cookies to remember your preferences. You can disable these in your browser settings, but some parts of the site might not work perfectly without them.

2. How We Use Your Data

We don’t just collect data for no reason. We use it to:

  • Process your orders and manage your account.
  • Contact you regarding service updates, RO plant maintenance, or special offers.
  • Improve our products and website based on how you use them.
  • Ensure the security of our services and prevent any fraudulent activity.

3. Sharing Your Information

We respect your privacy. We do not sell your personal data to third parties. We only share information when:

  • Service Providers: We work with trusted partners (like delivery couriers or payment processors) who need your info to complete your request.
  • Legal Requirements: If the law of Pakistan requires us to disclose information for legal reasons, we will comply.
  • Business Transfers: If our company merges with another, your data may be transferred as part of the business assets.

4. How Long We Keep Your Data

We only keep your information as long as it’s needed.

  • Account Info: Kept while your account is active and for up to 24 months after closure for record-keeping.
  • Support Tickets: Chat and email history are kept for up to 24 months to ensure we provide consistent service quality.
  • Security Logs: Technical logs are cleared periodically.

5. Your Rights & Control

You are in control of your data. You can:

  • Update or Delete: Log in to your account to change your details or ask us to delete your information entirely.
  • Opt-out: You can unsubscribe from our marketing emails at any time.
  • Access: You can contact us to find out exactly what data we hold about you.

6. Security of Your Data

We use modern security measures to protect your information. However, please remember that no method of transmission over the internet is 100% secure. While we do our best to protect your personal information, we cannot guarantee absolute security.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under the age of 16. If we discover that a minor has provided us with data, we will delete it immediately.

8. Changes to This Policy

We may update this policy from time to time. If we make big changes, we will notify you via email or a prominent notice on our website.

9. Contact Us

If you have any questions or want to discuss your privacy, feel free to reach out:

  • Email: safewatert@gmail.com
  • Phone (RYK): +92 300 7827874
  • Phone (LHR): +92 300 0348819
  • Address: Safe Water Technology & Treatment, Pakistan.

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